Privacy Policy

We take your privacy very seriously.

We collect, manage and store your data inline with General Data Protection Regulation (GDPR) and define the term ‘personal data’ as any personal information we collect about you, such as your name and email.

We take reasonable steps to ensure the security of personal data we hold and to protect it against loss, misuse, unauthorised access, destruction, modification or disclosure. We use physical, electronic, and procedural safeguards to protect the personal data we collect and store.

Purpose of our data collection

We collect and store personal data from people at regeneration:

  • To communicate with people
  • For rostering
  • To inform people of the work we are doing
  • To pray for people
  • To provide other Christian services
  • For giving purposes, such as claiming Gift Aid
  • For the immediate reason you gave it to us if not covered above, such as to process a request, sign up to a newsletter or to register for an event
  • Any other reasonable purpose directly related to our work which you have given consent for

We do not use personal data in any way other than to further the work we are doing. We do not share your information with third-parties for marketing purposes. However, we may share non-personal, non-sensitive and de-identified data with other organisations for research purposes.

The type of personal data we collect and store

  • Name
  • Address
  • Phone Number
  • Email
  • Area(s) in which you are interested in serving
  • Under 18s in your care
  • Giving history
  • Bank account details

Additional personal data we collect and store for Under 18s

  • Age
  • Gender
  • Parent/Guardian Name(s)
  • Named Parent/Guardian(s) relationship to respective Under 18
  • Parent/Guardian Phone Number
  • Parent/Guardian Email
  • GP Name
  • GP Address
  • GP Contact Number
  • Relevant Medical, Nutritional or Allergy needs or requirements

Additional personal data that is collected and stored by third-parties

  • Credit/debit card or other payment details

This information is collected and stored by Planning Centre – a third-party company based outside the EU – when you make a payment for an event such as our Summer Retreats. Planning Centre are compliant with the EU-US Privacy Shield Framework. This information is not visible to or accessible by regeneration Church.

How we collect personal data

  • Form submission, such as a filling out a Hello Card or signing up for Poster, our monthly mailout
  • Registration
  • Email subscription
  • Surveys
  • Medical Forms (Under 18s)

You will have provided opt-in consent in order for us to have collected and subsequently store this data on you. Any data that has not been kept in this way has been safely destroyed.

Purpose of data collection via our website

We automatically collect data about you using cookies on our website:

  • To understand how users are using and interacting with our website
  • In order for us to improve the overall experience, ensuring it is useful and relevant

We do not collect this data for marketing or remarketing purposes.

Type of data collected via our website

  • IP address and/or domain name
  • Device type and operating system
  • Date, time and duration of your visit to the website
  • Pages you visit
  • How frequently you visit

This anonymised personal data is collected by a third-party company called Google Analytics, based outside the EU, and is stored on Google’s secure servers. Google Analytics is compliant with the EU-US Privacy Shield Framework.

Who we stores the personal data we collect

regeneration Church

Information we obtain from you via paper is safely destroyed once it has been inputted into the relevant database.

Planning Centre

A third-party, outside the EU, compliant with the EU-US Privacy Shield Framework. Stores primary contact information, medical forms and transaction data. This is the mechanism by which we roster people. Any and all of this personal data is stored on Planning Centre’s secure servers. For the purposes of GDPR, regeneration Church is deemed the ‘Data Controller’ and Planning Centre the ‘Data Processor’.

Mailchimp

A third-party, outside the EU, compliant with the EU-US Privacy Shield Framework. Stores names and email addresses. This is the mechanism by which we do mailouts. Any and all of this personal data is stored on Mailchimp’s secure servers. For the purposes of GDPR, regeneration Church is deemed the ‘Data Controller’ and Mailchimp the ‘Data Processor’.

Google Analytics

A third-party, outside the EU, compliant with the EU-US Privacy Shield Framework. Store IP addresses; device types; date, time and duration of your visit to the website; pages you visit; how frequently you visit. This is the mechanism by which we track how people use our website. Any and all of this personal data is stored on Google’s secure servers. For the purposes of GDPR, regeneration Church is deemed the ‘Data Controller’ and Google Analytics the ‘Data Processor’.

Who at regeneration can access personal data

Contact Information

Only authorised personnel are permitted to access personal data. Our Data Controller, Director of Communications and a Data Entry Assistant are the people that have access to the entire Planning Centre database.

Ministry Leads, who organise rostering or registrations, are permitted access to relevant personal data of relevant people i.e. those that serve in their respective teams, but do not have access to all of the personal data we store.

Giving Information

The three members of our Finance Team are authorised to see this information, along with our pastors, Ruth and James Poch, should they wish to see it. This is to ensure that your giving starts, ends and functions as you intend it to.

Accessing your data

We want to ensure that personal data we have is accurate and up-to-date. You may ask us to correct or remove information you think is accurate, or you can update the majority of this information yourself through the Planning Centre app.

You also have a right to request a copy of the information we hold on you, although we may ask for some form of identification from you to ensure that you are the person to whom the personal data relates. Email data@regen.church if you would like to do so.

If you are concerned about how we have collected, managed or stored your personal information, email our Data Controller at data@regen.church.

We keep this Privacy Notice under regular review and will place any updates on this page. This Privacy Notice was last updated on 2 May 2018.